Look at the clouds! That one over there looks like a storage system. And that one over there must be server! Wait, is...Read more
Look at the clouds! That one over there looks like a storage system. And that oneover there must be server! Wait, is that a flexible pricing model where you only pay for what you use?
That is correct. In our mind, a cloud strategy is one of the building blocks for a successful ecosystem.
For this long-term, top secret (we swear, they are not made up!) client, it started with a cloud-based platform to deliver their product which evolved into breaking out many back office systems from legacy platforms and moving them into the cloud.
Initially they wanted a robust customer facing platform to handle customer transactions and communications. Amongst other functions, this platform was to provide functionality allowing for invoicing of end users, electronic distribution of invoices, payments by end users (including fancy auto-payment options) and centralised communication between our client, their clients in turn and end users. We designed, developed and continue to operate and support a bespoke cloud-based ecosystem based on the customer’s needs. In numbers:
All the solutions are developed with convenience and ease of use for the end user and our client in mind and is designed to allow for easy expansion of functionality in the future, as our client’s needs evolve and expand. In more concrete terms this means things like more automation, application of machine learning, advanced workflow management and personlised metrics and dashboard views.
Business impact: The platform provides a central hub to carry out invoicing, payments and communications processes which were previously manual and legacy system-based processes.
Being a big player in the manufacturing industry, our top secret client (no, it’s not the Swedish Military) wants to continuously improve their...Read more
Being a big player in the manufacturing industry, our top secret client (no, it’s not the Swedish Military) wants to continuously improve their performance and efficiency.
First, to understand the client better, we converted Meta Bytes to a manufacturing company and started a 15-year journey to Ethiopia in order to understand the ancient methods for...
Narrator, wake up! You are talking in your sleep, rambling about ancient manufacturing methods.
Sorry, where was I now? Oh yeah, client value and domain expertise.
First, to understand the client better and to deliver value iteratively, a PoC (Proof of Concept) was built to perform various repetitive tasks in their finance department, freeing up time for several key staff members. The client sits with a legacy ERP system and automation in such systems can be a slippery slope so in this case a software robot (RPA) was built to perform the tasks partially via the same user interface as the staff members, keeping the business logic and rules intact.
This has been a learning experience for both us and the client and we are now in the starting phase to create a strategy and ecosystem for a move from the old, heavily customised ERP system to a cloud-based one without spending money and development time twice on optimizing the same business processes and business domains in both the new and old systems.
This client is unique but not when it comes to the set of challenges and obstacles they face. Here are some key takeaways which are the same for many (if not most) of our enterprise clients:
Our narrator is practicing jokes, will be back soon with more cases...