Being a big player in the manufacturing industry, our top secret client (no, it’s not the Swedish Military) wants to continuously improve their performance and efficiency.
First, to understand the client better, we converted Meta Bytes to a manufacturing company and started a 15-year journey to Ethiopia in order to understand the ancient methods for...
Narrator, wake up! You are talking in your sleep, rambling about ancient manufacturing methods.
Sorry, where was I now? Oh yeah, client value and domain expertise.
First, to understand the client better and to deliver value iteratively, a PoC (Proof of Concept) was built to perform various repetitive tasks in their finance department, freeing up time for several key staff members. The client sits with a legacy ERP system and automation in such systems can be a slippery slope so in this case a software robot (RPA) was built to perform the tasks partially via the same user interface as the staff members, keeping the business logic and rules intact.
This has been a learning experience for both us and the client and we are now in the starting phase to create a strategy and ecosystem for a move from the old, heavily customised ERP system to a cloud-based one without spending money and development time twice on optimizing the same business processes and business domains in both the new and old systems.
This client is unique but not when it comes to the set of challenges and obstacles they face. Here are some key takeaways which are the same for many (if not most) of our enterprise clients: